A great team has many factors that contribute to the team’s success, including everything from effective communication and coordination to a shared vision and common goals. However, trust is one of the most important factors. To trust someone is to have a strong belief in his or her ability to do the right thing. The ability of a team to function properly and achieve its goals at the workplace is dependent on its member’s ability to trust one another.
Why do leaders need to build trust in order to engage their teams?
Better Decision Making
When leaders show trust in their team, the employees gain the confidence and courage to make their own decisions and when there is trust amongst the team, the team members tend to actively share information and collaborate on solutions leading to better decisions and improved performance.
Increased Employee Retention
By building trust in the workplace, a leader can develop a more positive and supportive environment in which employees trust their coworkers and stay with the organization for a longer period of time, resulting in increased employee retention.
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When there is trust in the workplace, employees communicate openly and honestly with the leader without the fear of repercussions from the leader, which helps to resolve conflicts quickly, allowing the employees to view their mistakes as a learning opportunity and come up with solutions promoting a better understanding of the company’s goals and objectives.
When a leader instills trust in his team, it leads to increased productivity in the organization as employees are more willing to share information, communicate openly, and admit mistakes, resulting in high-performing teams.
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Let’s also take a quick look at a few ways how leaders can build trust in the workplace.
How leaders build trust in the workplace
Listening actively allows all the employees in the organization to share their ideas and viewpoints without the fear of being judged or criticized, and then taking them into consideration, instills trust in the employees that their voices are being heard.
Employees begin to trust their leader when the leader supports them and encourages them to view failure and mistakes as learning opportunities rather than a source of frustration.
Employees are more likely to trust a leader who attempts to understand the nature of the conflict, determines the root cause, and Partners in coming together with a solution to resolve the conflict, rather than making assumptions about the situation and attempting to resolve it without all of the facts. As a result, to build trust in the workplace, the leader must treat all employees fairly, communicate with them, and ensure that all facts are right before communicating about any issues.
Recognition and Feedback
When the leader provides feedback to employees, making them aware of their shortcomings privately and publicly recognizing their good work, it helps the employees trust the leader, take all feedback positively, and work more effectively.
Leaders who put their trust in their teams, enable themselves and the team to perform well.
Trusting your team is a continuous process that allows the organization and its employees to succeed in the long run. Investing in yourself by enrolling in coach training programs and enhancing your coaching skills can help you become a more effective leader, trust your employees, involve them in the decision-making process, and grow personally and professionally at the workplace.
The 3D Coaching Academy offers ICF – Accredited Coach training programs such as The ACTP program, which focuses on improving your coaching skills, allowing you to better understand each member of your team and motivate them to perform effectively at the workplace.