Well known for its highly efficient features and convenient user interface, QuickBooks Desktop is employed by many business ventures worldwide. With the assistance of QuickBooks Desktop, a company can effectively handle its day-to-day financial tasks. However, apart from these beneficial aspects of the QuickBooks Desktop, there are also a few disadvantages. In recent days, many users have reported QuickBooks error 15311 while updating QuickBooks Desktop to its most recent release. However, dealing with such 15xxx series errors of QuickBooks can be pretty complicated for any user. Therefore, through this post, we have decided to discuss with you the reasons that cause QuickBooks error code 15311, along with their troubleshooting methods.
Troubled with QuickBooks error 15311 and want to remove it immediately? If yes, contact our QuickBooks officials at +1-855-856-0042.
Why does QuickBooks error code 15311 take place?
QuickBooks error code 15311 usually arises when QuickBooks Desktop fails to connect to the internet because of the ill-configured Internet Explorer security configuration. Although there are other reasons, also that can cause it, such as:
1. Damage or corruption in the QuickBooks program files.
A short guide on QuickBooks Error 350.
What should you do to resolve QuickBooks error 15311?
Method 1: Manually set right the Internet Explorer security settings
1. Open the Windows Start menu.
2. Choose the All Programs option.
3. Find Internet Explorer in the list and then select it.
4. Select the Gear icon by pressing the Alt and X keys together on your keyboard.
5. From the given options, choose Internet Options.
6. Go to the Security tab.
7. Click on the Trusted sites option.
8. Choose the Site option and add the following websites: *.quickbooks.com and *.intuit.com.
9. Click on the Close option.
10. After that, select the Apply option and the OK option.
Method 2: On your computer, install QuickBooks Desktop again
Step 1: Remove the already installed QuickBooks Desktop from your computer
1. Go to the Windows Start menu.
2. Type “Control Panel” into the search box and then press the Enter key.
3. Choose the Programs and Features option.
4. From the list of applications, select the version of QuickBooks Desktop you need to remove.
5. Choose the Uninstall/Change option and then the Remove option.
6. Select the Next option.
Step 2: Manually rename the QuickBooks installation folders
1. Choose the Windows Start menu.
2. Select the All Programs option.
3. From the list, select File Explorer.
4. Go to the folder which contains the QuickBooks company files. Generally, the company files are stored in the QuickBooks folder that you can locate by following the path “C:\Users\Public\Public Documents\Intuit.”
5. Right-click the QuickBooks folder and select Rename from the given options.
6. Type the text “old” at the end of the folder name.
After following both the steps mentioned earlier, you need to download and install QuickBooks Desktop again on your computer. When QuickBooks Desktop is installed, register it again using the license and business information.
Conclusion
We hope you can fix QuickBooks error 15311 by following the troubleshooting methods discussed above. If not, then the Microsoft Security Certificate is probably outdated. Hence, our advice for you is to update the Microsoft Security Certificate. To get yourself additional help fixing QuickBooks error code 15311, you can contact our QuickBooks experts at +1-855-856-0042.
